Imprint & Privacy
Last updated: 26 July 2026
A. Imprint / provider information
Information about the service provider of this website and related matching service:
- Service name
- Da Nang Expat Rentals
- Responsible person
- Benjamin
- Place of business
- Da Nang, Vietnam
- Via the number linked on our contact page
Website content is provided in good faith for informational and matching purposes. Editorial tips and area guides reflect our experience and may change over time.
B. Privacy policy — overview
This section explains how we collect, use, and share personal data when you use danangexpatrentals.com and related channels (including WhatsApp and email). By using the Service or contacting us, you acknowledge this notice.
1. What we collect
Depending on how you reach us, we may process:
- Match / concierge form: WhatsApp number (required), email (optional), budget range, move date, length of stay, preferred area, and related notes; plus any apartment or area IDs you came from.
- Messages: Content you send via WhatsApp, email, or other channels you choose.
- Technical data: Standard server or hosting logs (e.g. IP address, browser type, pages visited) that our hosting provider may process to operate and secure the site.
We do not intentionally collect payment card data on this website.
2. Why we use your data
- To respond to your enquiry and send apartment options.
- To coordinate with trusted agents, owners, or partners who may help with viewings or leases.
- To improve our matching process and website experience.
- To prevent abuse and protect the security of the Service.
- To comply with legal obligations where applicable.
3. Legal bases (where GDPR / similar rules apply)
Where European or comparable data-protection law applies, we typically rely on: (a) steps prior to a contract / responding to your request; (b) our legitimate interests in operating a matching service and preventing misuse; and/or (c) your consent where you voluntarily provide optional details or continue a conversation on messaging apps.
4. Sharing
We may share relevant enquiry details with:
- Property partners (agents, owners, managers) when needed to check availability or arrange introductions.
- Service providers who help us run the Service (e.g. hosting, database, email delivery), under appropriate confidentiality and security expectations.
- Authorities if required by law.
We do not sell your personal data.
5. International transfers
We operate from Vietnam and may use infrastructure or tools located in other countries. If your data is transferred internationally, we take reasonable steps consistent with the tools we use and applicable law.
6. Retention
Lead and message data are kept for as long as needed to handle your request, maintain useful partner coordination history, and meet legal or operational needs. You can ask us to delete or update your data (see below).
7. Cookies and analytics
We use a first-party anonymous visitor cookie to count listing page views and unique visitors on our website. This helps partners see how their listings perform. The cookie does not identify you by name and is not used for advertising. We do not use third-party marketing analytics cookies. If that changes, we will update this notice and, where required, seek consent.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, email benjamin@danangexpatrentals.com. We may need to verify your identity before acting on a request.
9. Children
The Service is aimed at adults arranging housing. We do not knowingly collect data from children.
10. Changes
We may update this Imprint & Privacy notice. The “Last updated” date will change when we do. Material changes will be reflected on this page.
11. Related terms
Use of the Service is also governed by our Terms & Conditions.